How to Fix Sound Problems in Windows 10


Tutorial:

Windows 10 Sound problems can be annoying. In this tutorial we give you step by step instructions to tackle the issue.

Audio problems in Windows 10 are in most cases caused by software related issues and not by issues wtith your hardware .

In just a few clicks and by adjusting your settings and you should be able to restore sound to Windows 10 computer. In some cases, you may have to dig a little deeper.

Run the Audio Troubleshooter

The first thing you want to try is running the automatic Windows audio troubleshooter. It will eliminate most audio problems.
To do so:

Audio Playback Settings
  1. Type “audio troubleshooter” in the search box of the taskbar. Click “Find and fix problems with playing sound” and then “next” (You can also go to “Start” > “Setting” > “System” > “Sound” > “Troubleshoot”)
  2. Select the device you want to troubleshoot and follow all the steps through the troubleshooter.

Update Windows

Windows can be really cumbersome, when it comes to updates. Sometimes, skipping an update can lead to severe audio problems.
Here’s, how to check if you are up to date:

  1. Go to “Start” -> “Settings” -> “Update & Security” -> “Windows Update” -> “Check for updates”.
  2. You will see one of two different status messages:
  • “You’re up to date”. In this case you can skip this step and go to 3. Audio Hardware.
  • “Updates are available”. Select “Install now” and restart your PC after the installation.

Audio Hardware

Next: Check your audio hardware: Cables, plugs, jacks, speaker and headphone connections. See if they are plugged into the right jack and that there are no loose cables.

If you have a surround sound system, make sure power is turned on and the mute setting is not turned on. Try to turn up all the volume controls (Some speakers and apps have their own volume controls).

Notice: Sometimes speakers don’t work, when headphones are plugged in.

Try to connect your speakers and headphones into another USB port.

Checking your sound settings

The next thing you should check are the sound settings:

  1. Check the volume levels by right-clicking the speaker icon in the system tray. Now, choose “Volume Mixer” and make sure that none of the controls are muted.
  2. Make sure that your audio devices are not muted. Select “Start” -> “Settings” -> “System” -> “Sound”.  Select your audio device and then “Device properties” for both the output and input devices. The “Disabled” check boxes should be cleared.

Updating or uninstalling audio drivers

If you’re still with us, then most likely you haven’t yet resolved the issue. Not to worry.

Next: Check your audio drivers, as sometimes old or malfunctioning drivers can lead to problems. We will have to check if yours is up to date.

You can update your audio driver:

Device Manager Audio Display Properties
  1. Type and select “device manager” in the search box of the taskbar.
  2. Click on the arrow next to “Sound, video and game controllers”.
  3. Right-click on the name of your audio device and select “Update driver”, then click “Search automatically for updated driver software” (You might have to look on the device manufacturer’s website if Windows doesn’t find a new driver).
  4. If the update didn’t help, you can try to uninstall the audio driver. To do so, select “Uninstall device” instead of “Update driver” in step 3. Check “Delete the driver software for this device” and click “Uninstall”.
  5. Now restart your computer to reinstall the audio driver automatically.

Helpful tip: Did your Windows audio problems occur after a Windows update? Roll back your audio driver:

  1. Type and select “device manager” in the search box of the taskbar.
  2. Click on the arrow next to “Sound, video and game controllers”.
  3. Right-click on the name of your audio device and select “Properties”.
  4. Go to the “Driver” tab, select “Roll Back Driver” and follow the instructions.

Setting your audio device as the default device

Sometimes connecting an external audio device using USB or HDMI can lead to problems. Therefore, try to set the audio device as the default device:

Windows 10  Sound Device Settings
  1. Type and select “Control panel” in the search box of the taskbar.
  2. Select “Hardware and Sound” from the Control Panel, and then “Sound”.
  3. Go to the “Playback” tab and right click the name of your audio device. Now, select “Set as Default Service” and then click “OK”.

Turning off audio enhancements

In some cases, audio enhancements can lead to issues. If your audio devices don’t support audio enhancements, you can skip to 8. Restarting Audio Services. If they do, try the following:

  1. Type and select “Control panel” in the search box of the taskbar.
  2. Select “Hardware and Sound” from the Control Panel, and then click “Sound”.
  3. Go to the “Playback” tab and right click the “Default Device”. Now, select “Properties”.
  4. Go to the “Enhancements” tab and check “Disable all enhancements” or “Disable all sound effects” (you will only see one of the two options).
  5. Go to the “Advanced” tab and change the setting under “Default Format”.
  6. Try the same with another default device if you have one.

Restarting Audio Services

If you still have problems, try to restart your audio services:

  1. Type and select “Services” in the search box of the taskbar.
  2. Right click on “Windows Audio” and select “Restart”. Do the same with the services “Windows Audio Endpoint Builder” and “Remote Procedure Call “RPC”.

IDT High Definition Audio CODEC

Last but not least, you can check the audio system’s IDT High Definition Audio CODEC, which not all systems have.
To do so:

  1. Type and select “device manager” in the search box of the taskbar.
  2. Click on the arrow next to “Sound, video and game controllers”.
  3. If you find “IDT High Definition Audio CODEC”, right click on it and select “Update driver”.
  4. Select “Browse my computer for driver software”, and then “Let me pick from a list of device drivers on my computer”.
  5. From the list select “High Definition Audio Device” and click “Next”.

If you were unsuccessful restoring sound to your computer, then we highly recommended getting assistance directly from Windows or by bringing your device to a local tech store.


You can find me sailing the Bering Strait with my beautiful ship Nonsense where I update Windows Maximizer with geeky, boring posts about troubleshooting nerdy technical issues. Au revoir, amigos!